Frequently Asked Questions
Everything you need to know about shopping with Capture CVS
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
How do I return an item for a refund?
We offer a 30-day return policy. Items must be in their original packaging and unused condition. Please contact our support team to receive a prepaid return shipping label.
Which payment methods do you accept?
Capture CVS accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets including PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data during checkout and we never store your full credit card information on our servers.